In the last year or so I’ve had the pleasure of watching Patrick Hartnett use the SDL OpenExchange (now RWS AppStore) APIs and SDK to develop SDLXLIFF Compare, then Post-Edit Compare, the Studio Timetracker and a productivity tool that combined all of the first three into one and introduced a host of productivity metrics and a mechanism for scoring the quality of a translation using the Multidimensional Quality metrics (MQM) framework. This last application was never released, not because it wasn’t good, but because it keeps on growing!
Then last month I got to attend the TAUS QE Summit in Dublin where we had an idea to present some of the work Patrick had done with his productivity plugin, get involved in the workshop style discussions, and also learn a little about the sort of things users wanted metrics for so we could improve the reporting available out of the box. At the same time TAUS were working on an implementation around their Dynamic Quality Framework (DQF) and were going to share a little during the event about their new DQF dashboard that would also have an API for developers to connect.
Continue reading “Qualitivity… measuring quality and productivity”