“What’s in a name? That which we call a rose
By any other name would smell as sweet.”
In Shakespeare’s soliloquy, Romeo and Juliet, Juliet isn’t allowed to be with Romeo because his family name is Montague… sworn enemies of the Capulet family. Of course she doesn’t care about his name, he’d still be everything she wanted irrespective of what he was called. The rose would still smell as sweet irrespective of what it was called. “Trados”, “SDL” and “RWS” have endured, or enjoyed, a feuding history as competitors in the same industry. Our names are our brand and now that they’re changing do we still smell as sweet? Sadly things don’t end well for poor Romeo and Juliet… but in our story we fare a little better!
After attending the 
I can remember being asked in early 2007 to organise a report on the benefits of Passolo compared to other tools that also supported visual software localization. In the same year, shortly after that, SDL purchased Pass Engineering and SDL Passolo was born. At the time I didn’t know a lot about Trados Workbench or SDLX either as I had a very different role, and I only started getting interested in the technology we (and our competitors) use in 2008 just prior to the release of SDL Trados Studio 2009 the following year. In all that time since then, until a few months ago, I’m ashamed to say I’ve never taken more than a cursory look at it. It’s taken a course I’m doing at the moment at the 
There are three things that have stood out for me this year. The first is how much support SDL have provided to their users to make sure they are able to work successfully with their investment. The second is how little many users are aware of this, and the third is just how many users have used Trados for a decade or more and were not aware of what a support & maintenance contract can bring you. This last one has been the biggest surprise to me as I’ve spoken to people who thought a support contract was more than the cost of the software; to people who thought it was support only and to people who didn’t know SDL provided any support at all! So, one of my resolutions for 2019 will be to try and make sure that all our users are more aware of how to get help, even if they don’t want to purchase a support & maintenance contract. So, I’ll cover these things:
A nice picture of a cutie cat… although I’m really looking for a cutie linguist and didn’t think it would be appropriate to share my vision for that! More seriously the truth isn’t as risqué… I’m really after Qt Linguist. Now maybe you come across this more often than I do so the solutions for dealing with files from the Qt product, often shared as *.TS files, may simply role off your tongue. I think the first time I saw them I just looked at the format with a text editor, saw they looked pretty simple and created a custom filetype to deal with them in Studio 2009. Since that date I’ve only been asked a handful of times so I don’t think about this a lot… in fact the cutie cat would get more attention! But in the last few weeks I’ve been asked four times by different people and I’ve seen a question on proZ so I thought it may be worth looking a little deeper.