I’m sure everyone reading this is no stranger to the often completely unintelligible error messages that can be generated when software goes wrong! You can even find in the most voted for ideas in the RWS Community ideas platform that is related to just that, “Get those cryptic error messages more human“. As computers have become more and more complicated and software is relying heavily on inbuilt technologies provided with the operating system, 3rd party libraries, and add-ons that use the APIs, it’s really no surprise that things can go wrong. But do the messages really have to be so complicated and meaningless for the average user? Why don’t developers make them easier to understand?
Continue reading “When error messages attack: using ChatGPT to make peace with your users!”