A competitive edge…

I’m pretty sure that when we started to build the new Customer Experience Team in Cluj last year that there was nothing in the job description about being competitive… but wow, they are!!!  I’d be lying if I said I wasn’t competitive, because I know I am, but it’s been a long time since I’ve had these kinds of feelings that keep me up at night.

To some extent I think the training requirements at SDL are the perfect fuel for this type of environment and I haven’t made up my mind yet whether it’s healthy or not.  But in their roles the team speak with customers through the online chat, in the community, via email… basically anywhere anyone comes in with a question because they don’t have a support contract or an account manager to ask and they didn’t know about the SDL Community which is of course the best place to go for help.  To be able to answer the variety of technical questions we see, all the team have either completed or are working through the various SDL Certifications available at a rate of knots and are learning more about the sort of problems faced by translators and project managers just by having to help people every day.  They are doing a fantastic job!

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App Notifications…

In the years that the SDL AppStore has been around I get asked one question on a fairly regular basis… “How can I find out about new apps or updates to existing apps?”.  A very reasonable question of course and one that has not been addressed particularly well, albeit there have been ways to keep yourself informed.  The ultimate solution we all want to see is the AppStore embedded into SDL Trados Studio, but as that isn’t going to happen for a while here’s a couple of ways you can still keep yourself aware of the updates.  The first is via twitter and this has been around for a while; the second is using an RSS feed which is brand new as of today!

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Looking cool…

Using stylesheets to enhance the translators experience when working with XML files can be very helpful and sometimes essential.  It allows you to pull details from the XML and display them in a preview pane so that the translator has more context around the translatable text.  It can also provide a mechanism for displaying text that you don’t want extracted from the XML for translation at all.  This is nothing new of course and localisation engineers and experienced translators have been doing this for years.  In fact I’ve even written about this in the past providing a simple example of how it’s done and some reading resources for anyone who would like to learn how.  So why am I bringing this up again?

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Advancing the Advanced…

Some time ago the SDL AppStore team created an opensource site where they make the source code available for virtually all the apps they create for the SDL AppStore.  You can find the site here, https://sdl.github.io/Sdl-Community/, along with links to the apps themselves and also the sourcecode which can be pulled by any developer so they can make their own enhancements and improvements based on a good headstart.  I love this concept, but have to say I’m a little disappointed by the lack of active participation from other developers in pushing their own work back into the apps to share the improvements.  At least I’m disappointed in general, but there are exceptions even if they have been carried out by the AppStore team themselves!  The best exception and example of what can be achieved is around the Advanced Display Filter that can be found in Studio 2017.

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Double vision!!

There are well over 200 applications in the SDL AppStore and the vast majority are free.  I think many users only look at the free apps, and I couldn’t blame them for that as I sometimes do the same thing when it comes to mobile apps.  But every now and again I find something that I would have to pay for but it just looks too useful to ignore.  The same logic applies to the SDL AppStore and there are some developers creating some marvellous solutions that are not free.  So this is the first of a number of articles I’m planning to write about the paid applications, some of them costing only a few euros and others a little more. Are they worth the money?  I think the developers deserve to be paid for the effort they’ve gone to but I’ll let you be the judge of that and I’ll begin by explaining why this article is called double vision!!

From time to time I see translators asking how they can get target documents (the translated version) that are fully formatted but contain the source and the target text… so doubling up on the text that’s required.  I’ve seen all kinds of workarounds ranging from copy and paste to using an auto hotkey script that grabs the text from the source segment and pastes it into the target every time you confirm a translation. It’s a bit of an odd requirement but since we do see it, it’s good to know there is a way to handle it. But perhaps a better way to handle it now would be to use the “RyS Enhanced Target Document Generator” app from the SDL AppStore? Continue reading “Double vision!!”

Spaces and Units…

The handling of numbers and units in Studio is always something that raises questions and over the years I’ve tackled it in various articles.  But one thing I don’t believe I have specifically addressed, and I do see this rear its head from time to time, is how to handle the spaces between a number and its unit.  So it thought it might be useful to tackle it in a simple article so I have a reference point when asked this question, and perhaps it’ll be useful for you at the same time.

I have a background in Civil Engineering so when I think about this topic I naturally fall back to “The International System of Units (SI)” which has a clear definition on this topic:

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… and the winner is?

Every now and then I see an application and I think… this one is going to be a game changer for Studio users.  There have been a few, but the top two for me have been the “SDLXLIFF to Legacy Converter” which really helped users working with mixed workflows between the old Trados tools and the new Studio 2009, and the “Glossary Converter” which has totally changed the way translators view working with terminology and in my opinion has also been responsible for some of the improvements we see in the Studio/MultiTerm products today.  There are many more, and AnyTM is a contender, but if I were to only pick my top three where I instantly thought WOW!, then the first two would feature.  So what about the third?  You could say I have the benefit of hindsight with the first two although I’m not joking about my reaction when I first saw them, but the third is brand new and I’m already predicting success!

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